Privacy Policy

Data Privacy Standards

Claban Infotech is committed to handling client, visitor and SaaS platform data responsibly, lawfully and securely.

1. Information We Collect

• Business identity, contact and registration details submitted during enquiry, onboarding or SaaS registration.
• Software usage records required for account setup, support, billing, access control and service continuity.
• Technical data such as browser, IP, login activity and device information required for platform reliability and security.

2. How We Use Information

• To activate and manage Claban EMI Pro SaaS workspaces and related service access.
• To provide implementation support, billing communication, product updates and customer assistance.
• To maintain compliance, fraud monitoring, audit readiness and platform security.

3. Data Sharing

Information may be shared only with authorized internal teams, essential service providers, payment processors or statutory authorities where lawfully required.

4. Data Security

We use access controls, credential protection, activity monitoring and technical safeguards to protect information against unauthorized access, disclosure or misuse.

5. Data Retention

Records are retained only as long as necessary for platform operations, legal obligations, billing review, support records and dispute handling.

6. Your Rights

• Request correction of materially inaccurate contact or account information.
• Ask for clarification on how business information is used within the service.
• Raise privacy concerns through our official support channels.

7. Cookies and Site Analytics

The website may use basic cookies and analytics to improve performance, usability and page quality.

8. Policy Updates

We may update this policy when service, process or legal requirements change. The latest version is always available on this page.

9. Subscription Note

Subscription fees, onboarding charges and software activation payments for Claban EMI Pro are generally non-refundable unless Claban Infotech confirms otherwise in writing.