Questions Answered
Frequently asked questions about the SaaS platform
Get clear answers about setup, plans, access, data separation, billing and day-to-day usage.
LoanOps Dashboard
Today Collection₹2.48L
Active Loans1,284
Branches18
On-time EMI96%
FAQ
Answers before you start
If your question is not listed here, send us a message and we will guide you.
It is used to manage loan customers, applications, EMI schedules, collections, branches, agents, reports and customer access from one platform.
Yes. The platform is multi-tenant, so each company can work with its own SaaS ID and separated operational data.
Common roles include Super Admin, Company Admin, Branch, Agent and Customer. Each role sees a panel designed for its own work.
Yes. Agents can access due lists, customer details, collection workflow and receipt options based on their permissions.
Yes. Plans can define limits such as number of agents, number of branches and subscription duration.
Yes. The customer panel can show loan status, repayment history, invoices and profile information.
Yes. You can contact us for guidance on plan selection, company setup and mapping your current workflow into the software.
Still need clarity?
Tell us about your team size, branches and collection process. We will suggest the right setup.